Ideal Aerosmith

With More than 60 years of experience, Ideal realizes the need for superior service and support long after the initial product is delivered. Ideal systems are backed by people who are driven to provide the best customer support in the industry. We know you can't have downtime. That is why we will go to any length - around the world - to make sure your needs are met. Ideal Aerosmith is committed to provide total life cycle support, including extended warranties, spare parts, repairs, calibrations, field service, training, system upgrades, and system refurbishments. Ideal can provide timely service by maintaining offices in East Grand Forks, MN; Grand Forks, ND; Phoenix, AZ; Pittsburgh, PA; and Menlo Park, CA.

Ideal provides expert personnel for repairs and upgrades for existing and legacy systems manufactured by Ideal Aerosmith, Contraves®, Carco Electronics™, Benton, Goerz, Genisco and Trio-Tech.

Accuracy. Consistency. Dependability. It's the reputation our products have earned, and it's what makes us Ideal Aerosmith.

Technical Support

Ideal provides tech support for Ideal Aerosmith and Carco/Contraves manufactured equipment. Whether you need assistance via phone, Email, or Videocon, and whether you are troubleshooting a component, looking for spare parts, or just want advice, we are here to help.

Please contact the appropriate person below.

Ideal Aerosmith Rate Tables / Centrifuges (Ideal, Genisco, Trio-Tech)

Dean Anderson
Phone: +1 218-773-2455
Fax: +1 218-773-7665
Email:

Carco Electronics Hydraulic Systems

Mark Orait
Phone: +1 412-963-1495
Fax: +1 412-963-1621
Email:

Carco Electronics / Contraves-Goerz Electric Motion Tables

Mark Orait
Phone: +1 412-963-1495
Fax: +1 412-963-1621
Email:

Avionics Test Systems

Todd Andrus
Phone: +1 623-587-9876
Fax: +1 623-587-5863
Email:

Alternate contact for all tech support and service issues

Mark Orait
Phone: +1 412-963-1495
Fax: +1 412-963-1621
Email: